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Calendar
- How to create Equipments?
- Partial Payment: Collect Deposit Amount
- Calendar Availability – Weekly Working Hours & Date-Specific Hours
- Workflow Action for Generating One Time Link
- View Calendar & Appointments in User Timezone
- One Time Link
- Service Calendars – Automotive Detailing
- Calendar Widget Customization
- How to create a Round Robin calendar
- Round Robin Calendars Appointment Distribution Logic
- Contacts
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Contacts / smartlist
- How to delete a contact and associated contact data
- How to get customer consent or track legal basis to process your lead’s or customer’s personal data
- How to input Multiple Phone Numbers for a Contact
- How to export contacts into a CSV?
- How to input multiple Email Addresses for a Contact?
- How to Group Contacts within an Organization using the ‘Company Object’ Feature
- Troubleshooting Bulk Imports Via CSV
- Allow duplicate contact explained
- DoNotDisturb (DND Split)
- How to restore deleted contacts
- Manual Actions
- Opportunities & Pipeline
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Conversations
- Attachments Made Easy in Conversations
- Activity Cards in Conversations
- Right Panel & Expandable Sidebar in Conversations
- Live Chat
- Contact Engagement score
- How to CC (Carbon Copy) and BCC (Blind Carbon Copy) for email composer
- How to use Conversation Filters & Bulk Actions Overview
- Unread VS Read – Must Manually Mark as Read
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Deliverability
- Achieving Compliance: Meeting Google and Yahoo’s Email Sender Requirements
- How List-Unsubscribe helps email deliverability
- Guest Tutorial: Deliverability Masterclass for HighLevel by Seven Figure Agency
- What is Email Deliverability? – A Guest-Tutorial From Krystin Ruschman of Email-2-Inbox
- Why Are My Emails Going To Spam?
- Workflow Action based on Email Event Clicked/Opened
- Step by Step guide to Creating Custom Unsubscribe Links
- An Introduction To Email Deliverability
- General
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LC - Email
- Manage Sub-account Email Settings and Migration in LC Email
- How to Add a Domain and Verify DNS Record
- Where Can I Find My SMTP Credentials?
- Reverse DNS white labeling – Dedicated IP
- What is a dedicated IP in LC email?
- Email Sending Guide: Email Best Practices & Email Warm Up
- How to use the Email Risk Assessment Tool
- Dedicated Sending Domain Setup on Siteground (LC Email)
- SSL Certificate for Dedicated Sending Domain (LC – Email)
- Dedicated Sending Domain Setup on Google Domain (LC Email)
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MailGun
- Email Validation From Maligun within the CRM
- Why won’t my DNS records work in SquareSpace?
- Mailgun Setup Checklist
- Mailgun – Unsubscribe Settings
- What will be the order of Email Provider we will use to send emails?
- How to setup Replies in MailGun
- Cold Email Inbound Setup Mailgun
- Mailgun API Key – Where to Find in Mailgun & Put in HighLevel
- Mailgun Setup – Siteground Domain Setup
- Mailgun Setup – Google Domain Setup
- SMTP Providers
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Troubleshooting Email
- Send Test Email Error in Campaign’s Email step: An error occurred, please try again
- How to send a test email in the Conversation
- Troubleshooting Email statistics
- Troubleshooting Warning: Please contact your agency to change email settings
- LC Email / Mailgun replies not working when using WIX as the domain provider
- When email replies are not showing up in Conversation
- How to fix links in the email that do not open?
- How to check logs for a specific email in Mailgun
- Email Error Library for supported SMTPs
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Facebook Integration
- Verifying Domains For iOS 14
- Missing Facebook ads account dropdown or Adwords MCC Account dropdown
- Leads Ads Integration Is not Working anymore (TRY THIS)
- Instagram Direct Messages (DMs)
- How to set up a Funnel Event Pixel for Facebook Conversion API?
- How To Download/Export Facebook Lead Ads and Manually Ad Them To Campaigns & Workflows
- Facebook Troubleshooting – Unintentionally Disconnecting Your Accounts
- Facebook Troubleshooting – Lead Ad Debugging
- Facebook Troubleshooting – Integration Issues
- Facebook Pages missing in Page Selector Dropdown during integration.
- GMB integration
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Other Integrations
- How to Set Up Two Way Email Sync for Gmail
- How to Set Up Two Way Email Sync for Outlook
- How to use WebinarKit’s Hub City Connect Integration (Guest Tutorial)
- Reserve With Google Webinar – Generate Bookings For Clients Right From Google!
- How to set up appointment reminder workflow with Zoom location
- Google Integration going to This site can’t be reached page “Check if there is a typo in hubcityconnect-backend.appspot.com”
- How to set up the Zoom Integration for Users’ Calendar Bookings
- Setting Up ActiveProspect Consent Tracking On A Hub City Connect Form
- Shopify Integration
- Stripe Integration
- TikTok Integration
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Zapier Integration
- Connect ServiceTitan + Hub City Connect (Zapier)
- Automating Electronic Signatures For Contracts With Hub City Connect & Zapier
- Create Tags & Tasks Via Zapier
- Zapier Troubleshooting – Zap Isn’t Working!
- Zapier Troubleshooting – Duplicate Contacts or Added to Campaigns Multiple Times
- Zapier Troubleshooting – Leads Coming into Wrong Hub City Connect Location
- How to connect your Hub City Connect Sub-Account with Zapier
- Bulk Requests
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Campaigns
- Campaigns Paused/Draft
- Repeating Reminders For Recurring Meetings & Events (Guest Post)
- Next Day Campaigns For Event Followup
- How To Build Check-in (Loop) Campaigns
- Timezones with Campaign reminders of event dates
- Duplicate or Copy Campaign to New Location
- From Address – Campaign Configurations
- How to Test Campaigns
- Stop on Response – Campaign Configurations
- Allow Multiple – Campaign Configurations
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Email Builder
- Guide to Email Campaign Statistics
- Resend to un-opened : Best Practices and Guide
- Understanding ROI Conversion Metrics for Tracking Email Campaigns
- A Guide to Email Attribution Settings: How to customize it?
- How to preview Custom Field in Email Builder?
- Add Product Element in Email Campaign
- How to use the Email Builder and its In-line Editor
- How to set up A/B testing for your Email Campaigns
- Email Builder: Understanding Advance Conditions for Smart Lists and Tags
- How to import Email Template(s) from ActiveCampaign
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Social Planner
- How to create Facebook Reel in Social Planner?
- Share your Review Post on social media using Social Planner
- Direct posting for Tiktok! Forget Push Notifications
- Add Watermark to every image you post on Social Media
- How to schedule Posts using RSS URL?
- How to post Recurring Social Posts through the Social Planner?
- How to Customise post for each socials?
- Instagram Reels Publishing Guide for the Social Planner
- How to Use the Instagram Story Post Composer in Social Planner
- Post Approval Flow in Social Planner
- Trigger Links
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Workflow Builder
- Facebook & Instagram comment automation FAQs
- Facebook / Instagram – Interactive Messenger
- Respond on Comment Action
- Facebook / Instagram – User comments on a Post trigger
- How to use Facebook comment automation for Facebook Groups
- How to handle multiple rows in Google Sheets
- Text Formatter – How to format text the way you want
- Facebook & Instagram comment automation
- How to Automatically Assign Users to Leads In Workflows
- Split Action
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A2P registration
- Forbidden message categories for SMS and MMS in the US and Canada
- LC Phone System Trust Center
- A2P 10DLC Campaign Vetting Changes
- A2P 10 DLC Webinar Questions & FAQ
- A2P 10DLC Campaign Approval Best Practices
- Unregistered 10DLC Message Fees
- What is A2P 10DLC?
- Verify Your Sole Proprietor Brands OTP
- Pricing and Fees for the A2P 10DLC Service
- List of campaign use case types for A2P 10DLC registration
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Calling
- How To Reduce ‘Spam Likely’ by Registering your Numbers on Free Caller Registry
- Why are my Calls marked as Spam, and how can I avoid it (LC Phone)
- Cannot find contacts in live transfer window – warm transfer
- Call disconnected in mobile app only
- How to Fix Bad Call Quality
- Outbound Calls / Softphone – How It Works
- Inbound Calling on Mobile APP
- Call Status Workflow Trigger Setup
- Inbound Call Routing – Explained
- Call & Voicemail Drop Events
- General
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LC - Phone
- Fixing Failed Number Registrations (A2P Local and Toll-Free)
- How to Disable LC Phone System for your Agency
- LC – Phone Pricing Structure
- What is LC – Phone System?
- Regulatory Bundle and Address Creation for Sub-Accounts
- Why is your account suspended
- How do I migrate my agency and sub-account over to LC Phone?
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Messaging
- Template for Privacy Policy applied in USA and Canada
- Understanding the Potential Delivery Issues of Text Messages with Shortened URLs
- Calculating SMS and MMS Costs: A Step-by-Step Guide
- What is the file size limit of an attachment to an SMS or an Email?
- Which Twilio phone number will the leads be getting the SMS from?
- SMS is coming from a different Twilio number than the one in Phone Numbers tab
- Best Practices for SMS deliverability and Avoiding SMS Restrictions
- Action Required: UK SMS Messages Sent Via International Long Codes Blocked
- How do I prevent my messages from being filtered by carriers(30007)?
- LC – Phone Messaging Policy
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Phone numbers
- How to restore a deleted Twilio number
- How to request a Twilio number that’s not available?
- Move Numbers From One Twilio Account To Another
- Phone numbers for users / Assign Twilio Numbers to Users
- Deleting / Resetting a Twilio Number
- Import Existing Twilio Numbers into Hub City Connect
- How to Purchase a Phone Number in a Sub-Account
- Hosting your US telephone number (non-Twilio number) to a location
- Toll-Free Verification Guide for LC – Phone (US/Canada)
- Porting your telephone number (non-Twilio number) to a location
- Voicemail