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Manage Sub-account Email Settings and Migration in LC Email

Table of Contents

TABLE OF CONTENTS

How to Filter Sub-Accounts’ Email Providers #

Navigate to Agency Settings -> Email Services -> Location Settings and Click the “Filter” button. All your sub-accounts email service records will be available on the page.

We have three option in Filter
1. LeadConnector
2. Mailgun
3. Others(sub-account using thier own email service provider)
  • Filter by LeadConnector
    • This option allows you to find all sub-accounts that use LeadConnector as their default email service.
    • You also have the flexibility to combine filters to narrow down your search further. For example, you can filter sub-accounts by both domain name and email validation status simultaneously.
      • Filter by Dedicated Domain name.
      • Filter by Email validation enabled / disabled account.

  • Filter by Mailgun
    • This option allows you to find all sub-accounts that use Mailgun as their default email service.
    • You have the option to filter by Mailgun dedicated domain.
  • Filter by Other
    • This option allows you to find all sub-accounts that use their own email service providers.

Migrate a Sub-Account Over to LC – Email #

  • Navigate to Agency Settings -> Email Services -> Location Settings.
  • Choose the sub-account and click the Pencil icon.
  • Choose the LeadConnector and select your dedicated domain or set Fallback to Default(Agency default domain) and save the settings.

Bulk Migration of Sub-Accounts to LC – Email #

  • Navigate to Agency Settings -> Email Services -> Location Settings and Click the “Filter” button. All your sub-accounts email service records will be available on the page.
  • Based on your filter you can move the sub-account to LC Email. Discover more about our filtering capabilities by clicking here.
  • Example for moving Mailgun sub-accounts to LC Email

    • Transfer all Mailgun sub-accounts or specific Mailgun dedicated domain sub-accounts. #

      • Navigate to Agency Settings -> Email Services -> Location Settings and Click the “Filter” button.
      • You have two options
        • Select Mailgun to filter all the Mailgun sub-accounts.
        • Select Mailgun and a dedicated domain to filter all sub-accounts associated with Mailgun dedicated domains.
      • All Mailgun sub-accounts will be filtered. Click the checkbox near the Location name and use “Select all” option in the table header.
      • Click the “Manage” button and select Migrate to LC under the Request type. Click Confirm to select the LC dedicated domain.
      • Choose the dedicated domain and click Confirm to Migrate the sub-accounts to LC Email.

Include LC – Email dedicated domains for sub-accounts within the agency. #

  • Navigate to Agency Settings -> Email Services -> Location Settings.
  • Choose the sub-account and click the Pencil icon.

FAQ: #

Can I Transfer a Dedicated Domain from One Sub-Account to Another? #

You have to delete the domain and add it to the sub-account.

Or

Add the domain at the agency level and share it with one or more sub-accounts. Click here to learn more.

Can I Share Agency Dedicated Domain with Sub-Accounts? #

Yes, you can share with sub-accounts.

  • Filter the sub-accounts using the filter or by name and click Manage.
  • Select Migrate the LC under Request type and Select the domain.

Note: By default, the agency’s default dedicated domain will be shared with the sub-accounts that do not have a dedicated domain.

Can I Share a Sub-account Dedicated Domain with Sub-Accounts? #

No, Domain created under the sub-account cannot be shared with Agency or Sub-account.

Migrating Your Agency Over to LC – Email #

Related article: How to Migrate My Agency Over to LC – Email

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